IT Systems Strategy Of A Company Research Paper

IT Systems Strategy Of A Company - Research Paper Example In the context of current market trends, the increase of a firm’s profitability cannot be achieved without a radical change in the methods used for managing information across the particular organization. The development of information as an element of competitive advantage is, primarily, the result of the continuous improvement of technology involved in various organizational activities. Under these terms, the firms, which are interested in achieving a long-term growth, need to ensure that they are able to capture, process and transmit information across all their departments. The above issue is set under examination in this paper. Reference is made to a particular firm, Microsoft UK. The information management practices of the above firm are evaluated emphasizing on the following issues: a) the effects of a potential information audit, b) the relationship between the organizational structure/ culture and the information management policies used by the organization and c) the value of competitive intelligence for the development of organizational performance. It is concluded that the development of the firm’s existing information management policies would help the firm to increase its competitiveness within the global market; moreover, the incorporation of effective competitive intelligence methods would also support the achievement of the above target. However, the firm’s existing structure and culture would need to be reviewed and updated supporting more effectively the relevant efforts of the organization. 2. Key issues that would be likely to emerge if an information audit were to be conducted for Microsoft UK In order to identify the effects of a potential information audit in Microsoft it would be necessary to refer primarily to the common needs and benefits of the particular process as developed in firms internationally. In accordance with Dube et al. (2005) information audit results to a series of benefits for the organization invo lved: the most important benefit of information audit is the improvement of a firm’s existing control systems (Dube et al 2005, p.12); moreover, information audit helps to identify the problems of a firm’s information management policies and to suggest information management processes which are more appropriate for the particular organization (Dube et al. 2005, p.12). However, despite its value for the organizational performance, information audit is a rather costly process (Lipman et al 2006, p.66). In this context, the ability of a firm to cover the relevant expenses cannot be guaranteed. In the case of Microsoft, no such problem is expected; the firm’s financial status allows for such initiatives; however, another issue would occur: is the information audit process attempted in Microsoft well planned? If the relevant plan is not carefully developed, the risk of a failure would be extremely high. From a different point of view, the success of information audit has been related to the IS skills of the employees engaged in the specific process; this is an issue highlighted in the study of Coderre (2009). For Microsoft, the above issue is not important; the firm’s employees are